Quick Answer: Why Can’T I Log Into My O2 Account?

Why is my 02 not working?

1) Turning your phone off and on again to refresh your network connection.

2) Toggling your flight mode on and off.

3) Choosing the O2 network manually in your phone settings.

4) Trying your sim in a different O2 phone – if this works, your phone could be faulty..

How do I reset my o2 password?

O2Go to Admin and select Users (or Users and groups).On the Active user’s page, select the user, and then click ‘Reset password’.To send the temporary password to yourself or the user go to the ‘Send results in email’ page, select the ‘Send email’ check box, and type their email address.Click ‘Reset password’.More items…

How do I find out my balance?

Six Easy StepsLog In Online. You can check your account balance online anytime—and much more. … Mobile Apps and Text Messages. Mobile phones, tablets, and other devices make it easy to check on accounts from just about anywhere. … Use an ATM. … Call the Bank: … Set up Alerts. … Talk to a Teller.

How do I know my balance?

Ways to check your balance.Giving a Missed Call. Give a missed call on a toll- free number 1800 180 2223 or A missed call to the tolled number 0120-2303090 to get back an SMS with your current balance. … On Internet Banking. … By Sending An SMS.

Can I call o2 free from my mobile?

Sign in to My O2 and choose a phone. Call us free from your mobile on 202. Call us from a landline on 0344 8090202 (standard rates apply)

How do I log into my o2 account?

To sign in, visit My O2 or open the app and enter your username and password. On the website, ticking ‘Remember my username’ will help you sign in faster next time. To reset your details, click on ‘Forgotten your username or password?’ and follow the instructions.

What is o2 account number?

Go to the bills section, scroll down and click on print older bills. It will open up a new page with your account details down the right hand side.

How do I check my o2 balance?

Checking your balancePress Hotkey 2 on your mobile phone.Key *#10# then press the call button.Dial 4444 for free from your mobile.

How do I check my balance on o2 Germany?

Check balance by *101# and validity by *102#.

How do I speak to a human at 02?

How to talk to a real person? Call 202, option 2 immediate zero immediately.

Does o2 have a live chat?

Yes you can, once logged into My Account, Live chat is available from the bottom of the My Account home page. Just click on the ‘chat now’ button to start the conversation. Live chat is the quickest way to get in touch. It’s an online conversation with someone from O2.

What time does o2 customer service?

If you have any questions about your policy, please call Customer Service: 0844 463 02 02. Lines open Monday-Friday, 9am-5pm.

What is the o2 security question?

Sign in at My O2, then click ‘My personal details’ on the left of the screen. You can update your address, your security question and answer, and your security pin. But you can’t change your name here as we’ve already used them to check your identity.

How do I change my o2 username?

If you’re in the My O2 app, go to ‘Manage your account’, ‘View all’ and then ‘Manage my details’. Select ‘Change my username’ under ‘Sign in details’. You’ll be sent a code to your phone.

How do I keep my number with o2?

If you decide to switch to another network, you’ll need to request a PAC code if you want to keep your phone number, or a STAC code if you’d like a new number. You can request your code by giving us a call on 202, signing in to My O2, or: Texting PAC to 65075, for free, if you want to keep your phone number.