How Does HSBC Security Device Work?

How do I use my HSBC security device?

Using your Security DevicePress and hold for 2 seconds to turn on the device.Enter your PIN.Press once to delete one character, press and hold to clear the screen.After you’ve entered your PIN and you see the ‘HSBC’ screen, press the green button again to generate a log on security code.More items….

How does HSBC Digital secure key work?

Digital Secure Key, a function of HSBC Mobile Banking application, is an application of one time password generation, which you can use in your iOS and Android mobile devices. Following the activation of Digital Secure Key, you can access the HSBC Mobile Banking application just with a single password.

What is HSBC digital security device?

The HSBC Digital Security Device provides an extra level of protection for your online personal information and certain types of transactions. It’s easy to use and will keep your funds even safer while meeting your evolving banking needs.

How do I activate my HSBC physical security device?

Switch to a Digital Security Device on your mobile phone Select Profile. Select Security. Select Activate Digital Security Device. Generate a code from your Physical Security Device and enter the security code and select Continue.

What is HSBC code?

To complete such transactions, you will need to log on to Personal Internet Banking using your HSBC Security Device, then you will need to authorize the transaction by generating a second unique code called a “Transaction Signing Code”.

What is a secure key?

A Secure Key is a small, portable device that looks a bit like a small calculator, which generates a unique, single use security code every time you want to access Online Banking. It’s just an extra layer of security to look after you and your money.

How do I reset my HSBC security device?

When the Secure Key is turned back on ‘LOCK PIN’ and a 7 digit number will be displayed on the screen. Press the green button lightly and quickly, do not hold it down and enter the same PIN reset code again. You should ensure that you are entering the code exactly as it appears on screen.

How do I get my digital secure key HSBC?

How to upgrade to the Digital Secure KeyLog on to your mobile banking app. Then select ‘More’, ‘Security settings’, and ‘Switch Digital Secure Key’.Select ‘Activate now’.To activate your Secure Key on this device, we need to send you an activation code.

Can I login to HSBC without secure key?

If you don’t have access to your Secure Key, go to our online banking log on page, enter your username and select ‘I’ve forgotten all my log on details or I don’t have my Secure Key’. Follow the instructions and activate your new details via our automated phone service.

How do I register my HSBC Security number?

To register, you’ll need a Telephone Security Number. If you’re new to online banking and need to set one up, please call us on 03457 404404. If you’ve forgotten your Telephone Security Number and need to reset it please call us on 03456 002290.

How do I send a secure message to HSBC?

To compose a new secure message, log in via the ‘Sign-In’ page to create your new message. New emails can only be sent to HSBC representatives who are enabled to use SecureMail. Once the message is complete, click on the ‘Send Secure’ button.

How do I turn off my HSBC Secure Key?

You can call HSBC Bank Telephone Banking 0850 211 0 111 in order to disable your Digital Secure Key.

What do I do if my HSBC Secure Key failed?

If your HSBC Secure Key is locked, it will display a seven digit code on screen whenever it is turned on. To continue using Online Banking, you will need to reset your PIN online. To do this, start logging on to Online Banking and enter your Username. The Secure Key does not have an off button.

How do I activate HSBC Mobile Banking?

To begin, you will need one of these:HSBC debit card* number, issue number and 6-digit PIN or.HSBC credit card* number and 6-digit PIN or.10-digit Phone Banking Number (PBN) and 6-digit PIN.

How do I check my HSBC balance?

Check HSBC Credit Card Balance Through Mobile AppClick and open the HSBC Mobile Banking app in your mobile or tablet.Enter username and password.Click on ‘Balances’A list of all the accounts and cards will be displayed.Click on the credit card you wish to know the balance.