How Do I Contact USPS About A Lost Package?

How do I report a lost USPS package?

By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you.

Send the completed form with all other required supporting documentation for loss or damage of an item mailed with insured services to the address printed on the form.

You must retain evidence of insurance for your claim..

Can I file a claim with USPS for lost package?

How to File a Claim. Either the person who sent the mailpiece or the person who received it may file a claim for insured mail that is lost, arrived damaged, or was missing contents. The person filing must have the original mailing receipt.

How long before a package is considered lost?

When is a package officially lost with USPS?When is a USPS Package Considered Lost?When is a USPS Package Considered Lost?Mail ClassDelivery StandardGuaranteed DeliveryFirst Class Mail1, 2, or 3 daysNoFirst Class Package Service1, 2, or 3 daysNoPriority Mail1, 2, or 3 daysNo4 more rows

How do I report a mail not being delivered?

Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Speak to the station manager (postmaster) at a local post office.

What do I do if USPS says delivered but no package?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.

What happens if you lie about not getting a package?

Of course it is illegal. If you knowingly misrepresent to USPS, or any of the other interstate carriers (e.g., FedEx) that a package that you did in fact receive wasn’t received, you could be looking at a mail fraud prosecution. … If the purpose of this lie is to perpetrate a fraud, you’re now a liar and a criminal.

Who is responsible for missing parcel?

Under the Consumer Rights Act 2015, the retailer you purchased from is responsible for your parcel’s safe arrival. If it’s damaged, you’ve got two options. One, reject the delivery, if you’re there to do so. Or take plenty of photos of the damage and get in touch with the retailer to let them know about it.

What happens if USPS loses your package?

If we find your package or mail, we will send it to the address you provided. Please note, sometimes we cannot find missing mail items. It is also possible that your package or mail will not be recovered because it was not safe to forward.

Who is responsible if the Post Office loses a package?

If a package is marked as delivered and you have not seen it, then the seller is responsible. The exception is that if a package is actually lost prior to being marked delivered.

Will USPS tell you if your package is lost?

No they do not tell you if the package is lost on their tracking system. The best thing to do would be to contact USPS and open a case just to be on the safe side. … You can open a claim with USPS (prepare to sit on hold forever) and someone will call you back to tell you the package is lost.

Do lost packages ever get found?

In practice, we have never had any lost package found by USPS. … If possible take your packages to the local post office and get a paper receipt evidence with both Amazon and USPS that you are not a crank. Report it to local police and file a claim with the post office on every package.

How do you know if a package is lost?

The first step in finding a lost package is to go to your local Post Office. Let them know that you have a package missing, and ask them to start a Mail Recovery Center Search Request. To start a Search Request, your package must be worth at least $25 – below that and the items are probably already gone.